Retrace - Free Returns on E-Commerce Shipments

Zero-cost returns for ecommerce purchases.

Retrace gives consumers the confidence to fill their cart knowing there won't be any hidden return shipping fees -- all while also protecting the merchant’s bottom line.

How it works

Return with Retrace

A person preparing a package on table with packing supplies

How it works

Step 1

Shoppers fill their cart.

Step 2

Retrace is added to the cart total.

Step 3

Shoppers can rest easy knowing they can make a zero-cost return.

What's in it for you?

For merchants

Our return shipping solution fits seamlessly into your existing return logistics process. Offer Retrace at the point of purchase and improve customer satisfaction.

Learn more

For shoppers

Complete your purchase knowing return shipping won’t have any hidden costs. Retrace enables easy returns without annual membership fees.

Learn more

For platforms

Partner with the experts in embedded insurance to provide a seamless ecommerce experience. Power your merchant partners' success by giving them best-in-class insurance solutions.

Learn more

A person pointing at some code on a computer screen

Zero-cost returns for ecommerce purchases.

How it works

What's in it for you?

For merchants

For shoppers

For platforms

Platform partners

Get in touch