Merchants that partner with Retrace experience strengthened customer loyalty, increased average order values, and decreased customer complaints.
Strengthen customer loyalty by providing access to easy and affordable return shipping solutions at checkout.
Make the decision to buy easy for the 91% of customers that say a company’s return policy influences their first-time purchase decision.
Logistics spend has increased 23% since 2020. Decrease your output with predictable return shipping costs, while increasing customer satisfaction.
Retrace is enabled at the point of purchase.
You process the return shipping label and send it to the customer. This is business as usual with no changes to your current logistics.
The customer ships the product back knowing they won’t be charged return shipping fees.